FAQs
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If I don’t have children, can I participate in your outpatient programs?
No. Our High-Intensity Residential Program is for Pregnant and Parenting women.
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I don’t have my children with me, can I still participate in your program?
Yes. You can participate in our Residential Program if you are working towards reunification with your children. You may be at any point in this process. We support supervised visits to include overnight visits.
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Do you only accept women who are pregnant and/or have infants?
We accept women with children who are five and under.
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I have DCYF involvement. What information do you share with them?
HHH staff are mandatory reporters of child abuse and neglect. The State of NH considers substance use a form a child neglect and we are mandated to report illicit use of substances where children are witness to and/or negatively impacted by your use. We will work with you to support you through this process, as we understand this can be a difficult and traumatizing experience for you and your family. If you have DCYF involvement prior to enrolling in services, you are required to sign a release of information for your case worker so that we can share program participation updates and concerns as needed. We will also request a copy of your case plan with DCYF to support you in collaborative care and meeting your family goals to prevent separation or support reunification.
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I don’t have insurance. Can I receive services?
Yes. Regardless of your ability to pay for services we will work with you to support you in accessing treatment. A Case Manager can work with you to apply for State insurance if you are eligible.
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Do you offer services to men/fathers?
No. Hope on Haven Hill provides gender-specific services for women.
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Can I meet with a LADC outside of HHH rather than one of your counselors for individual work?
As a part of our program, you are required to meet with one of our Counselors for individual counseling and treatment planning.
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I am on a medication assisted treatment, can I participate in your program?
Yes. We support all pathways to recovery and accept women who are prescribe Methadone, Suboxone, Subutex, Vivitrol, and other forms of MAT.
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How long is your program?
The length of stay in our program is dependent on you and how quickly you can meet your goals. You will work with a counselor to develop an individualized treatment plan, with measurable outcomes. On average, most women stay for six months, and can stay as long as one-year if needed. Our treatment recommendations are based on the American Society of Addiction Medicine (ASAM) assessment and guidelines.
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Can I work or go into the community?
While in our treatment program you are eligible to earn the privilege of going into the community if it is determined to be clinically appropriate by your Clinical Team. The length of time you are in the community is brief, and work is not recommended while participating in the treatment program.
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What can I bring with me?
We have a packing list that the intake Case Manager will share with you when you are scheduled for admission. You may only bring a limited amount of approved items into the treatment program with you, and if you bring in excess to your admission you will be asked to come up with a plan for your items to be picked up.
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Can I have visitors and/or make phone calls?
The first two weeks of treatment focus on acclimating to the program and phone calls are limited to your case management appointments. You can earn phone call times in the evening for 10-15 minutes once you have completed this integration phase, or as approved by your Clinical Team. You can call your children each evening. Visits are approved and all friends and family who visit must complete a Friend and Family Orientation.
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Can I smoke cigarettes in your treatment program?
No. In December 2020 Hope on Haven Hill transitioned to become a 100% Tobacco-free facility and program. We do permit the use of medication assisted nicotine treatment with a medication order from your medical provider, and we integrate treatment for tobacco addiction into our clinical programming.