Summary of the Position: Under the general supervision of the Executive Director and in a collaborative leadership role in the organization, the Clinical Director is responsible for ensuring overall effectiveness of the clinical services at Hope on Haven Hill. In collaboration with the Executive Director, the Clinical Director is responsible for the planning, implementation, oversight, quality, integrity and administrative requirements of clinical programming policies, procedures and performance. Duties of the Position: Administrative Duties
Works closely with Hope on Haven Hill administration on strategic planning, policy development, administration, and grant writing.
Participates in regular organization meetings and other relevant community and provider meetings.
Work in collaboration with the Billing Specialist to develop and ensure organizational billing structures, policies, and procedures.
Verify the accuracy of billable hours and work product in accordance with applicable grant and/or health coverage standards and funding requirements.
Work collaboratively with the Office Manager, Program Director, and Executive Director to ensure that licensing standards are met and maintained.
Work collaboratively with the Executive Director to ensure all privacy regulations, including HIPAA and 42 CFR Part 2, are met through the organization’s policies and procedures.
Develop clinical work schedules, define performance objectives, organize and set priorities, monitor and support progress of activities for all clinical staff and residents.
Oversees intake processes and treatment plan development for each client.
Ensures groups and individual therapy is clinically appropriate, trauma informed and aligned with best practices.
Oversees and ensures timely completion of clinical notes, discharge summaries, and required documentation.
Provides and/or arranges for therapeutic interventions as appropriate for clients in crisis. Provides support and consultation for clinical and recovery support staff working directly with clients.
Facilitate family meetings and oversee visitations with family members and supportive others.
Work with the Program Director to develop weekly House Meetings to ensure group strengths and manage conflicts
Lead with a positive influence to achieve results that are in the best interest of the residents and organization.
Communicate effectively: speaks, listens and writes in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Clinical Director position requires a basic understanding of human resources, employee performance improvement plans, corrective action policies, and management of staff work schedules.
Determine strategies to move the organization forward, set goals, create and implement action plans and evaluate the process and results.
Practice objective, timely and sound decision-making that is in the best interests of the residents and organization.
Master’s Degree in social work, counseling, or related field
A valid NH MLADC, LICSW, and/or LMHC in the State of New Hampshire
Five (5) years of related experience in substance abuse counseling, preferably with pregnant and parenting women
Three (3) years of experience of providing clinical supervision at the LICSW or LMHC and MLADC levels preferred
Evidence of leadership qualities, experience of program management
Strong ethical and moral character references
Language skills adequate for high-level written, interpersonal, and telephone communication
Attention to detail, organization and timeliness
Proficiency in the use of computers for word processing, electronic health records, databases, spreadsheets, Outlook, and the internet
Ability to walk/stand for extended periods of time.
Moderate physical strength required for equipment needs and resident care activities.
Ability to frequently make judgements on or respond to facility or resident problems, disasters/emergencies, actual events or drills.
Interested applicants should provide a cover letter and resume to Courtney Tanner at CTanner@HopeonHavenHill.org or P.O. 1272 Rochester, NH 03867.
Recovery Support Staff -
Per Diem, call as needed
The Recovery Support Staff works closely with the clinical to support women who are pregnant and parenting and are engaged in treatment for substance use disorders at Hope on Haven Hill's residential treatment facility. Duties of the Position:
Maintain project logs, reports and records in appropriate files and database(s).
Provide recovery education to service recipients for every phase beginning with recovery stabilization, and sustained recovery maintenance.
Provide a model for both people in recovery and staff by demonstrating that ongoing recovery is possible.
Assist recovering persons in identifying their personal interests, goals, strengths and weaknesses regarding recovery.
Assist/coach recovering persons in the development of their own plan for advancing their recovery
On-going support (via personal coaching) to the client in their recovery goals and objectives by helping them to sustain their goals through community support and recovery maintenance.
Promote self-advocacy by assisting recovering persons to have their voices fully heard; their needs, goals and objectives established as the focal point of rehabilitation and clinical services.
Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self-help groups, professional services, etc.) that support the recovering person’s goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders.
Recognizes resident’s rights and responsibilities, including resident’s right to privacy, dignity and confidentiality.
Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources when needed. Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.).
Develop relationships with community groups/agencies in partnership with others in the agency.
Visit community resources with recovering person to assist them in becoming familiar with potential opportunities.
Identify barriers (internal and external) to full participation in community resources and developing strategies to overcome those barriers.
Follow up contact by phone and/or email with recovering person after they leave the program to insure their ongoing success and to provide re-engagement support in partnership with others in the agency if needed. Long-term engagement, support, and encouragement.
Other duties as directed by Executive/Medical Director and/or Program Director.
Develop, implement and promote ongoing community training opportunities.
Work with staff and other community professionals to implement and promote recovery-oriented training programs and opportunities.
Adheres to safety policies and procedures in performing job responsibilities.
Responds to emergency situations with competence and composure.
Supports risk management and participates in programs concerning resident and staff safety.
Reports evaluation findings to the Executive/Medical Director and Management staff and recommends changes to enhance the program, as appropriate.
High school diploma/G.E.D.
Three (3) years of experience of successful or part/full time paid or voluntary work experience
Acquired or met the qualifications for certification as a Certified Recovery Coach
Working knowledge of the drug and alcohol treatment system
Demonstrated commitment to treatment for substance use and mental health disorders
Strong ethical and moral character references
Language skills adequate for high-level written, interpersonal, and telephone communication.
Attention to detail, organized and timeliness
Proficiency in the use of computers for Word Processing, Simple Accounting, Databases, Spreadsheets, Email and Internet.
Physical/Mental Requirements: Ability to walk/stand for long periods of time, physical strength for equipment needs and resident care activities, ability to move quickly in response to facility related issues, ability to frequently make judgements on or respond to facility or resident problems, disasters/emergencies, actual events or drills. Working Conditions: Contact with clients and families recovering from crisis. Work in an office environment but the mission of the organization may sometimes take them to non-standard workplaces. Well-lit and ventilated , with hazardous and non-hazardous equipment/supplies, may involve occupational exposure to blood and other potentially infectious body fluids and materials. Recovery Coach generally works a standard work week but may be required to work some evenings and weekends to monitor program activities.
Interested applicants should provide a cover letter and resume to Kerry Norton at KNorton@HopeonHavenHill.org or P.O. 1272 Rochester, NH 03867.