Recovery Support Staff -  

Posted 1/1/2018
Positions Available:
  • 2nd shift
  • Weekends
  • Per Diem, call as needed 
The Recovery Support Staff works closely with the clinical to support women who are pregnant and parenting and are engaged in treatment for substance use disorders at Hope on Haven Hill's residential treatment facility.   
Duties of the Position: 
  • Maintain project logs, reports and records in appropriate files and database(s).
  • Provide recovery education to service recipients for every phase beginning with recovery stabilization, and sustained recovery maintenance.
  • Provide a model for both people in recovery and staff by demonstrating that ongoing recovery is possible.
  • Assist recovering persons in identifying their personal interests, goals, strengths and weaknesses regarding recovery.
  • Assist/coach recovering persons in the development of their own plan for advancing their recovery
  • On-going support (via personal coaching) to the client in their recovery goals and objectives by helping them to sustain their goals through community support and recovery maintenance.
  • Promote self-advocacy by assisting recovering persons to have their voices fully heard; their needs, goals and objectives established as the focal point of rehabilitation and clinical services.
  • Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self-help groups, professional services, etc.) that support the recovering person’s goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders.
  • Recognizes resident’s rights and responsibilities, including resident’s right to privacy, dignity and confidentiality.
  • Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources when needed. Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.).
  • Develop relationships with community groups/agencies in partnership with others in the agency.
  • Visit community resources with recovering person to assist them in becoming familiar with potential opportunities.
  • Identify barriers (internal and external) to full participation in community resources and developing strategies to overcome those barriers.
  • Follow up contact by phone and/or email with recovering person after they leave the program to insure their ongoing success and to provide re-engagement support in partnership with others in the agency if needed. Long-term engagement, support, and encouragement.
  • Other duties as directed by Executive/Medical Director and/or Program Director.
  • Develop, implement and promote ongoing community training opportunities.
  • Work with staff and other community professionals to implement and promote recovery-oriented training programs and opportunities.
  • Adheres to safety policies and procedures in performing job responsibilities.
  • Responds to emergency situations with competence and composure.
  • Supports risk management and participates in programs concerning resident and staff safety.
  • Reports evaluation findings to the Executive/Medical Director and Management staff and recommends changes to enhance the program, as appropriate.
Position Requirements: 
  • High school diploma/G.E.D.
  • Three (3) years of experience of successful or part/full time paid or voluntary work experience
  • Acquired or met the qualifications for certification as a Certified Recovery Coach
  • Working knowledge of the drug and alcohol treatment system
  • Demonstrated commitment to treatment for substance use and mental health disorders
  • Strong ethical and moral character references
  • Language skills adequate for high-level written, interpersonal, and telephone communication.
  • Attention to detail, organized and timeliness
  • Proficiency in the use of computers for Word Processing, Simple Accounting, Databases, Spreadsheets, Email and Internet.
Physical/Mental Requirements: 
Ability to walk/stand for long periods of time, physical strength for equipment needs and resident care activities, ability to move quickly in response to facility related issues, ability to frequently make judgements on or respond to facility or resident problems, disasters/emergencies, actual events or drills.
Working Conditions: 
Contact with clients and families recovering from crisis. Work in an office environment but the mission of the organization may sometimes take them to non-standard workplaces. Well-lit and ventilated , with hazardous and non-hazardous equipment/supplies, may involve occupational exposure to blood and other potentially infectious body fluids and materials. Recovery Coach generally works a standard work week but may be required to work some evenings and weekends to monitor program activities.
 
Interested applicants should provide a cover letter and resume to Kerry Norton at KNorton@HopeonHavenHill.org or P.O. 1272 Rochester, NH 03867.